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What is an IP telephone?

An IP (Internet Protocol) telephone refers to any phone system that uses an internet connection to send and receive voice data. IP phones connect to the internet via a router and modem, while a regular telephone uses landlines to transmit analog signals.

Do I need a phone system for my business?

All businesses can benefit from some sort of phone system that can present themselves in a professional manner. Clients are able to reach you on a business line that is often answered by an automated attendant. Small businesses find IP phones valuable because they provide the features and tools such as voicemail to email, call forwarding, call screening, music on hold and online faxing. Other features include auto-attendant and a recorded message which directs your call accordingly. This can be helpful as it eliminates the necessity of a live receptionist. Call conferencing connects multiple parties over one call, permitting businesses to reach out to customers, consultants, or vendors.

Using a telephone system is a great way to stay connected to customers and provide support and service in a timely manner. Communication is key to customer service, so a great phone system is the best asset.

Interested in having a phone system installed in your property? Contact DHS for more


Contact DHS

3 Spirit Co., Ltd.

14/16 Moo.5, Chao Fha West Road, Chalong, Muang, Phuket Thailand 83000

TEL. 076 390 794

ID Line: officialdhs

FB: @dhsphuket



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